Support
Help with Wholeday
Wholeday isn’t out yet. Until it is, this page answers the common questions. Write to [email protected] about anything else; a person reads every email.
Wholeday is made by STI Financial LLC.
Common questions
- Is Wholeday medical advice?
- No. It’s a tracker. It records what you log and never suggests or changes a dose, a schedule or a medication. Medication levels are estimates based on the doses you log. Check with your healthcare provider about your treatment.
- Where is my data stored?
- Your health data stays on your iPhone. No account, no Wholeday servers. Food searches go online, and so does voice dictation on some iPhones, plus anything you choose to share, back up to a cloud folder, or send to the AI coach. The privacy policy lists every case.
- What if I lose or replace my phone?
- Make a backup in the app and keep it somewhere safe. Backups are optional, and you can encrypt them with a password only you know. We can’t recover your data for you, because we never have it.
- How do I delete my data?
- You can export, back up or delete everything from Settings in the app.
- Which medications can I track?
- Pills and injectables (pens, vials and prefilled syringes) that you add by their generic name. You record the amount and volume from your label; Wholeday doesn’t convert doses or work out mixing.
- What’s free, and what’s in the subscription?
Free: food logging and calories, weigh-ins and the weight chart, fasting, logging for one medication (adding it, dose logging, reminders, injection sites and history), and your own data, which is always yours.
With a subscription: more than one medication, the shot timeline and estimated levels, supply and refills, the meal plan and grocery list, insights, the report for your prescriber, and the Coach features.
- Does the AI coach cost extra?
- The AI coach is optional. Questions you pick from its list are answered on your phone, without AI. To type your own questions, you add your own Claude API key from Anthropic, and Anthropic bills you for that use. The subscription doesn’t include AI usage. The coach only sees the kinds of data you allow, and never your labs, notes or photos.
- How do I leave the waitlist?
- Use the unsubscribe link in any of our emails, or write to [email protected] and we’ll delete your address.
- Is it on Android?
- Not now. Wholeday is for iPhone.